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June 11 , 2021

MCC call volumes

Please be advised, our Member Contact Centre is experiencing higher than usual call volumes. Thank you for your patience while we work to assist you as quickly as possible. If you are experiencing any digital banking issues, we encourage you to explore our troubleshooting and tutorial sections.

Digital banking tutorials


If you’re looking for help, you’re in the right place. We offer video tutorials or written instructions for many of our digital banking features.

 

Whether you do your daily banking from your computer or mobile phone, our tutorials can help you get the most from digital banking. In most cases, you have the option to watch our video tutorials or read our step-by-step instructions.

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Did you know you can change your main account?

Your main account is the default account for transfers and payments. It’s noted with a red star in digital banking on your account list. Simplify your day-to-day banking by choosing the main account that works best for you.

Learn how to change main accounts

Please be advised, our Member Contact Centre is experiencing higher than usual call volumes. Thank you for your patience while we work to assist you as quickly as possible. If you are experiencing any issues, we encourage you to explore our troubleshooting and FAQ sections.

Still have questions? Get in touch.

Interac e-Transfer is a registered trademark of Interac Corp. Used under licence.