SCU Mobile Banking
Dial up your banking experience
Welcome to SCU Mobile Banking, where all you have to do to find out exactly what’s in your account and the recent history of account transactions is ask! Just send a quick, secure text message to ASKSCU (275728)* and you’ll have what you’re looking for!
With SCU Mobile Banking, all you have to do to find out exactly what’s in your account and the recent history of account transactions, is ask! Just send a quick, secure text message to ASKSCU (275728) and you’ll have what you’re looking for! It’s the ultimate in convenience.
With mobile banking you get real-time access to your account wherever you are. Just send a quick text message to your account and you’ll receive a text right back with your account information. And it works on any phone that lets you send and receive text messages.
* Standard text message rates may apply based on your carrier and plan.
How to sign up
Getting started with mobile banking is easy. All you need is access to SCU Direct®. If you don't have online banking access, call the Member Contact Centre at 1 800.728.6440 to sign up today.
If you're already using SCU Direct®:
- Take your mobile phone and log in to SCU Direct®.
- Click MY PROFILE and choose Mobile Banking on the left-hand side of the page.
- Accept the Mobile Banking User Agreement
- Enter your mobile phone information.
- You'll receive a text message on your mobile phone with your one time pass code.
- Enter your pass code on the mobile banking page.
- Select the accounts you want to access with mobile banking, making one your primary account. You can change the account nickname to something easy for you to remember (note: nicknames must be unique).
There! You’re set. Now anytime you want to find out your current balance or recent transaction history, simply send a text message to ASKSCU (275728). For Blackberry users, send your text to 275728 and remove any auto signatures before texting.
Here are a few of the commands you can use when texting:
To check your primary account balance, simply text BAL to ASKSCU (275728). Within moments, you will receive a text message with your account balance information.
All Account Balances
To check all of your account balances, simply text BAL ALL to ASKSCU (275728). You'll receive a text message with the balance information for all your selected accounts.
To view your recent account activity, simply text ACT to ASKSCU (275728). You'll receive a text message with the five most recent transactions on your account.
To make mobile banking even easier, you can save the short code in your phone for quick and easy access. You can also save your mobile banking text messages and simply resend it when needed.
If you had already signed up for mobile banking and have now received your new SCU Member Chip Card, you will need to set up this service again. First, delete your mobile banking account. Then set up a new account. This can be done by either going to SCU Direct® and using your old personal access number and clicking on either Mobile Banking on the left or My Profile at the top; or, by texting STOP to ASKSCU (275728). After this, you’ll need to login to SCU Direct®, using your new CHIP card and new personal access code and re-register your cell phone under My Profile.
SCU uses state-of-the-art encryption and no personal information ever appears in your text message. Your account number or member number is never transmitted. You never have to enter your Personal Access Code (PAC) or Personal Identification Number (PIN), so there’s no risk that these numbers will ever be known. The only information transmitted is your account balance or your recent account activity. Even if you lose your phone, no one will be able to make changes to your account and it’s quick and easy to cancel if needed.
SCU Mobile Banking will work with all cell phones (2005 and newer) that send and receive text message and with all cell phone carriers. SCU Mobile Banking allows you to register a maximum of 2 mobile phones per login/personal access number. SCU Mobile Banking is available on the following Canadian carriers:
- Aliant Mobility
- Bell Mobility
- Fido Solutions
- MTS Mobility
- NorthernTel Mobility
- Rogers Wireless
- SaskTel Mobility
- Télébec Mobilité
- TELUS Mobility
If you have temporarily misplaced your mobile phone (e.g. you left it at work), you can disable mobile banking by visiting the preferences page at scu.mb.ca/mobilebanking. Once you locate your mobile phone, simply go back online and enable the feature again. You can also delete your mobile phone completely from mobile banking by visiting the same page.
If you change carriers, even if your number stays the same, as a security measure your account will be disabled. Simply send a text to ASKSCU (275728) and you will get a text back that instructs you to log in to SCU Direct to update your mobile preferences to indicate a change of provider. You are then ready to use SCU Mobile Banking again.
This service is designed to work on mobile phones from a Canadian mobile carrier on a Canadian mobile network. If your Canadian mobile carrier has a roaming agreement with a foreign carrier, you can expect SCU Mobile Banking to work outside of Canada. Standard text message rates may apply based on your carrier and plan.
Some of the different commands you can use are:
- ACT – For the account activity of your primary account
- ACT <account nickname> – For the account activity of a specific account
- BAL – For the balance of your primary account
- BAL ALL – For the balances of all your accounts
- BAL <account nickname> – For the balance of a specific account
- DISABLE – To temporarily disable your phone from SCU Mobile Banking
- HELP – For a list of the commands you can use
- INFO – For contact info about SCU
- STOP – To permanently delete your phone from SCU Mobile Banking